24/7 repairs & maintenance across Wales and the South West

Case study

Caredig (formerly Family Housing (Wales) Limited)

Caredig (formally Family Housing (Wales) Limited

  • Disabled Adaptations
  • Planned Maintenance
  • Reactive Maintenance
  • Void Property Services

Background

Caredig (formerly Family Housing) has over 2,500 properties throughout the Swansea, Carmarthenshire and Neath Port Talbot areas and since 1995 we have carried out 50% of the planned works for this long standing client. For example during the past 4 years we have completed over 350 kitchen renewals and 450 Bathrooms to occupied properties. We are the single provider of all the reactive and void works including a 24/7, 365 day out of hours service

Project details

We have developed a close working relationship with the client where the trust is such that we are able to visit properties and advise the client on works that need to be completed to bring the property up to the Welsh Housing Quality Standard, especially on void properties.

A recent kitchen and bathroom renewal project in Neath Abbey was a different project to most as many of the tenants had ‘special’ requirements due to disabilities and required extra care and support from families and support workers. A high degree of planning and collaborative working between all involved was required to ensure that the tenants were kept as comfortable and as informed as possible.

Services Provided

  • Reactive Maintenance
  • Planned WHQS Kitchens & Bathrooms
  • Rewires
  • Void Maintenance
  • Disabled Adaptations
  • Miscellaneous Works

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