ASW offers a comprehensive range of facilities management services, enabling you to focus on your organisation’s core activities. We do the worrying, so you can make the most of your properties.
Whether you need hard services to keep your building and equipment fully maintained, or soft services – including H&S legal compliance – delivered by our dedicated teams, ASW will provide a solution tailored to your needs. We plan, manage and integrate hard and soft services so you can improve service levels, achieve economies of scale and reduce operational costs, while benefiting from a safe, clean and efficient working environment.
Our transparent and sophisticated real-time reporting across the whole asset life cycle allows you to make informed, strategic decisions about the management of your premises.
Hard FM
The foundation of our service is our self-delivery model. We directly employ the engineers who carry out the majority of maintenance activities, with support from approved suppliers for specialist services when necessary. Choose single services or an integrated package:
- Mechanical & electrical maintenance
- Fabric maintenance
- Reactive maintenance
- Electrical testing
- Fire alarm maintenance
- Air conditioning
Soft FM
We provide a full range of soft services, delivered individually or as part of an integrated solution:
- Cleaning and hygiene
- Reception
- Mail room, stores and couriers
- Office services
- Concierge
- Manned guarding
- Electronic security
- Grounds maintenance
- Pest control
Compliance testing
ASW also carries out compliance testing, including electrical, mechanical, fire alarm, EHO and FRA works.
Dedicated to your business
Each client has its own dedicated workforce, with ASW vans displaying the client’s logo. We take the time to understand our clients’ business processes and culture, so that our works minimise disruption to their activities. Our operatives wear suitable uniforms to project a professional image – particularly in public-facing areas such as pubs, hotels and coffee shops.
From grounds maintenance and cleaning through to reactive and planned maintenance, our team delivers on-site and mobile services at commercial offices, public sector buildings, domestic residences, care homes and schools.
Everything is supported by a client-specific customer services team, contactable 24 hours a day, seven days a week throughout the year – including bank holidays and Christmas. Every call is logged, and the right operatives, tools and equipment are sent out to resolve issues within agreed SLAs and timescales.
